Do You Have Questions?
Shuttle Service/Pickup AND Drop Off
Average pickup time is 10–15 minutes once the call is placed.
Shuttle service to the airport operates 24 hours a day. The frequency of the shuttle is every 15 minutes to the airport, and the duration to the airport is about 5 minutes.
With shuttle buses circulating between MCI Airport and Trueparkings you can expect to be on your way very quickly. Typically, you would go immediately upon checking in, on occasion, there may be a wait of up to 10 minutes.
All off-airport parking providers at MCI airport must drop off and pickup customers at 3G/3H off-airport parking.
No, commercial curbs do not allow shuttles to stop and have their providers wait for their customers. Customers must be present and ready to board the shuttle. Commercial curbs can be used for loading and unloading only.
Reservations/Payments
Pre-booking is advisable; you’ll ensure yourself great rates and secure your parking space. If we know you’re coming, we can prepare for your arrival too. However, we can always accept customers who drive up.
No, you do not need to print out your reservation details; your reservation number & your final return flight to Kansas City (airline name, flight number, and arrival time) are all you need to check in.
Yes. Each reservation covers 1 car parking.
For reservations booked directly from trueparkings.com customers can enter and exit at any time during their check-in and check-out dates without any extra cost!
Yes, We understand that flight times can change and customer may need to go in early or late. When you book directly through our website, your check-in and check-out options are guaranteed. Meaning you can check-in or check-out any time during your check-in or check-out date without any extra cost to you!
The answer to all of these questions is yes.
- If you are just driving with someone and need to leave your car in the parking lot, please let the front desk know that you do not need a shuttle from or to the airport, and they will be able to accommodate your request.
- If you just need a one way shuttle from or to the airport, the process is exactly the same as above.
When you book directly through our website, you will get the best rates in the market. By booking directly, you avoid third-party fees and commissions.
General Questions
We are located at 11530 NW Prairie View Road, Kansas City, MO 64153
We are open 24 hours a day, 365 days a year, including major holidays.
No, The total price you see during your booking is your final price. Please note that if you decide to extend your parking stay, you will be asked to pay extra.
Shuttle service to the airport operates 24 hours a day. The frequency of the shuttle is every 15 minutes to the airport, and the duration to the airport is about 5 minutes.
With shuttle buses circulating between MCI Airport and Trueparkings you can expect to be on your way very quickly. Typically, you would go immediately upon checking in, on occasion, there may be a wait of up to 10 minutes.
Generally speaking, booking airport parking in advance will cost less, and you will have all the information up front and be better prepared for your travel.
We suggest you arrive at the parking lot 20 minutes before the time you would like to be walking in the door at the airport. Your reservation includes 1 free round-trip trip from and to the airport. For example, if you have an 8 a.m. flight and you want to be at the airport at 6 a.m., we recommend you arrive at the parking lot by 5:40 a.m.
Pre-booking is advisable; you’ll ensure yourself great rates and secure your parking space. If we know you’re coming, we can prepare for your arrival too. However, we can always accept customers who drive up.
For reservations booked directly from trueparkings.com customers can enter and exit at any time during their check-in and check-out dates without any extra cost!
Trueparkings Shuttle offers services only to MCI Airport commercial curb. We will be able to drop you off at the commercial curb, and you can take a free shuttle to the car rental place. It works the same way on the way back.
Yes, We understand that flight times can change and customer may need to go in early or late. When you book directly through our website, your check-in and check-out options are guaranteed. Meaning you can check-in or check-out any time during your check-in or check-out date without any extra cost to you!
Your card is charged when you make the reservation, not when your reservation starts or ends.
Yes. Each reservation covers 1 car parking.
Your contact number will only be used to contact you with important information regarding your reservation. We will never sell your contact information to anyone.
No, you do not need to print out your reservation details; your reservation number & your final return flight to Kansas City (airline name, flight number, and arrival time) are all you need to check in.
No, Trueparkings is not responsible for theft, damage to your vehicle, or personal property.
KCI/MCI Airport Questions
MCI is the airport code for Kansas City International Airport.
1 Kansas City Blvd, Kansas City, MO 64153
Economy parking is $9.00 per day; surface parking is $20.00 per day; garage parking is $28.00 per day; and valet parking is $35.00 per day.
Yes, free WI-FI service is available at Kansas City international airport terminals.
MCI offers restaurants, cafes, bars, gift shops, local souvenir shops, massage bars, and free WI-FI Internet throughout the airport.
Yes, MCI Airport has a cell phone waiting lot. The cell phone waiting lot is for arrival pick-ups only. The vehicles parked in the cell phone waiting lot must be attended to at all times.
680 Brasilia Ave, Kansas City, MO 64153
American Airlines, Southwest Airlines, Frontier Airlines, Delta Airlines, Alaska Airlines, United Airlines, Spirit Airlines, Air Canada, Alaska Airlines, and Allegiant Airlines.
The official airport code is MCI and our airport is called Kansas City International (KCI). It’s as simple as that. MCI is the IATA code. The airport was originally called (or designed to be called) Mid-Continent International.
Yes, Kansas City International Airport (MCI) is open 24 hours a day, 7 days a week.
You can book off airport parking directly through our website by clicking here. We offer the lowest rates in the market and a 24-hour airport shuttle to the airport.
1 Kansas City Blvd, Kansas City, MO 64153
Cancellations
In the event that you need to cancel your reservation, please be informed that our assistance is limited to reservations made directly through our website. If your reservation was made through a third-party provider, you will need to contact them for cancellation. To cancel a reservation made on our website, please navigate to the cancellation page by clicking here and fill out the cancellation form. We will get back to you within 24 to 72 hours.
All reservation cancellations are subject to a $5.99 cancellation fee. To cancel your reservation, please visit our cancellation page and submit a cancellation request, and we will be in touch within 24-48 business hours.
Depending on the bank or credit card company, a refund can take 7–10 business days.
If you need to rebook for different dates, please rebook first and provide a new reservation number as well as the old reservation number, and we will be happy to process a full refund on your previous reservation.
The cancellation fee helps us cover the processing fee for the credit card companies. Regardless of whether the customer uses the reservation or not, we are still liable to pay those fees to the credit card company as the transaction has already been processed.
